Chapter II
Retail has five seasons
Back to school, Easter, summer, Christmas, Black Friday. None of them is spring.
The setup
Retail doesn’t run on a calendar, it runs on campaigns: back to school, Easter, summer, Christmas and Black Friday, round and round.
The plot
I took part in the seasonal 360 campaigns, wrote briefs for campaigns and tactical communication, and handled creatives and copy for the e-shop. I also ran the Facebook and Instagram accounts for Intersport Greece and Cyprus and for The Athlete’s Foot.
The twist
Then there were the newsletters: one coordinator, several markets including Cyprus, Italy and Turkey, and a commercial department and an advertising agency who needed to agree on what went out.
The moral
Everything gets measured. Paid, organic, CRM, e-shop: I evaluated the results and wrote weekly competitor reports, so I learned early that a good idea also has to work.